cancel
Showing results for 
Search instead for 
Did you mean: 

Address change

Lynas
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

It’s impossible to find out how to change address, the app says go to “MyO2” and find your account but it only offers a change of phone number, account name and even date of birth (!) not address

Message 1 of 2
314 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122382 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Lynas 

You need to go into MyO2  http://www.o2.co.uk/myo2

Along the top of the page you will see various headings. It's in the section BILLS AND CURRENT CHARGES. Drop down box will show "Change payment or address details" and payment details will allow you to change your address details. O2 will send you a text to make sure it's you.

My O2 Payment details.JPG

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 2
308 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 122382 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Lynas 

You need to go into MyO2  http://www.o2.co.uk/myo2

Along the top of the page you will see various headings. It's in the section BILLS AND CURRENT CHARGES. Drop down box will show "Change payment or address details" and payment details will allow you to change your address details. O2 will send you a text to make sure it's you.

My O2 Payment details.JPG

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
309 Views