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Add name to bill

NTP
Level 1: Joiner
  • 1 Posts
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Registered:

Hi,

 

I would like to add my spouse's name to the O2 monthly bill and couldn't find a way to do it. Both are numbers are associated with my name and account at the moment (to get the family discount). Anyone has done this before?

 

Cheers,

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pgn
Level 77: Grand Master
  • 40032 Posts
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Registered:

Nobody here has access to your account, @NTP -  looks like you should contact Customer Services as they can help with that – message them on Social Media if that works best for you: on  Facebook (https://o2uk.co/O2CFB) ,

 Twitter (https://o2uk.co/O2CTW) or

 Instagram (https://o2uk.co/O2CIG)

 

Or you can call them on 202 from either phone.

It may be possible if one contract is nearly up, as a new contract and credit check is likely.

Take care though, as adding a new contract phone into an existing MyO2 account has been disabled while O2 work to move its customers over to a new billing system, 360.

 

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pgn
Level 77: Grand Master
  • 40032 Posts
  • 245 Topics
  • 1799 Solutions
Registered:

Nobody here has access to your account, @NTP -  looks like you should contact Customer Services as they can help with that – message them on Social Media if that works best for you: on  Facebook (https://o2uk.co/O2CFB) ,

 Twitter (https://o2uk.co/O2CTW) or

 Instagram (https://o2uk.co/O2CIG)

 

Or you can call them on 202 from either phone.

It may be possible if one contract is nearly up, as a new contract and credit check is likely.

Take care though, as adding a new contract phone into an existing MyO2 account has been disabled while O2 work to move its customers over to a new billing system, 360.

 

Message 2 of 2
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