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Account not able to connect to app

DragosDalta
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Not able to connect to the app for some reason, want to udnerstand why. Please someone contact me

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MI5
Level 94: Supreme
  • 151902 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

@DragosDalta 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
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2 REPLIES 2

MI5
Level 94: Supreme
  • 151902 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

@DragosDalta 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
346 Views

DragosDalta
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I am a virgin customer transitioning to O2. Apparently my transition was not done yet, hence the reason why I can not have the app running.

 

After transition, the app will work fine.

Message 3 of 3
320 Views