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on 17-08-2023 16:53
Not able to connect to the app for some reason, want to udnerstand why. Please someone contact me
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on 17-08-2023 17:02
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 17-08-2023 17:02
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 18-08-2023 14:46
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on 18-08-2023 14:46
I am a virgin customer transitioning to O2. Apparently my transition was not done yet, hence the reason why I can not have the app running.
After transition, the app will work fine.

