So last night I ordered a PAYG phone from O2, & everything appeared to have gone ok (hoorah)
This morning I’ve woken up & I can’t access my online account, apparently the password has changed.
Whether or not this is related to the order I don’t know, but... another phone number has been attached to my account.
1. I’ve changed my password. No account details have been changed.
2. I’ve rang the new number & it’s dead. No reply to text either.
So either someone has hacked my account, or O2 have accessed the account to add a new number to it.
Either way I’m not impressed. If this new phone turns up and the SIM card enclosed is the number on the account, I am going to flip my lid.
Anyone heard of this before?
