Solved: About paying my bill

ashsupra · ‎19-02-2019

My bill is showing but not ready for payment yet by direct debit.
What happens if I click make payment in the app and pay early? Would the direct debit still go out on the correct day or would it automatically miss it as it's paid

MI5 · ‎19-02-2019

@ashsupra you need at least 6 clear banking days for a manual payment to process and register or else the direct debit will be taken too and you will end up paying twice.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-02-2019

@ashsupra you need at least 6 clear banking days for a manual payment to process and register or else the direct debit will be taken too and you will end up paying twice.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

ashsupra · ‎19-02-2019

Ok thankyou

MI5 · ‎19-02-2019

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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