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APP fail

Gabby
Level 1: Joiner
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on ‎29-04-2020 11:18

on ‎29-04-2020 11:18

"This item is not available in your country"
When I try to download the APP using link you sent, I get this message in Playstore!
Please advise.
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jonsie
Level 94: Supreme
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on ‎29-04-2020 11:26

on ‎29-04-2020 11:26

Search for the app in Playstore rather than using the link @Gabby 

What phone do you have

Have you set the country and language in settings?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
In response to jonsie
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on ‎29-04-2020 13:36

on ‎29-04-2020 13:36

@Gabby 

MyO2 app can only be downloaded when in UK. 

If you are currently abroad, you need to connect through a UK VPN.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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