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A paper bill for proof of address

Billy16
Level 1: Joiner
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Hi all on the app I’m trying to find how I can request a a paper bill for proof address , I have tried contacting o2 by phone but on hold for a long Time , anybody know if it’s possible through the app ? THANKYOU
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MI5
Level 94: Supreme
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@Billy16 

I'm afraid you need to call and there is a £2.50 charge too Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
Level 76: Forum Legend
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@Billy16 can you not download a PDF from the website, and print it off, as thats the same as requesting one from o2?

Also can you not email it to the party requesting it.
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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