Solved: 50GB Data Bolt-on cant access

SSaxton · ‎04-06-2021

On My O2 it states I have 50GB of data remaining of my 55GB allowance. This is because I have a free 50GB bolt on because I work for the NHS. However for some reason I cant seem to access anymore data unless I am connected to WIFI. I need this sorting soon because I am going away next week and I need to be able to access mobile data

MI5 · ‎04-06-2021

@SSaxton

You'll need to call customer service.

Numbers here

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-06-2021

@SSaxton

You'll need to call customer service.

Numbers here

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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