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4g?

E51S3
Level 1: Joiner
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To whom it may concern,

I signed up to a tariff the same time as my partner. We both pay the same amount per month. I have recently realised that she has a 4g signal and I only get a H+ if I am lucky.  Would it be possible for you to make it that my phone can receive a 4g signal please.

Thanks

Shaun 

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pgn
Level 77: Grand Master
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MI5
Level 94: Supreme
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@E51S3 

4g is an option that needs to be selected on your account by O2.

Contact O2 to see if it is enabled.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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