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Jadep124
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎09-06-2020 11:53

on ‎09-06-2020 11:53

Y am I alway Taken to a computer he just tells me to go on My O2 I need to speak to someone about paying extra on my device plan and my O2 tells me to ring 202 but then 202 Just tells me to use My O2 going round in circles and I’m getting fed up with this
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MI5
Level 94: Supreme
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Registered:

on ‎09-06-2020 11:55

on ‎09-06-2020 11:55

@Jadep124 

All numbers to try here Guide: Coronavirus Community Help and Support 

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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LukasB
Former Staff
In response to MI5
  • 1791 Posts
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Registered:

on ‎10-06-2020 11:30

on ‎10-06-2020 11:30

Hey @Jadep124 did you manage to speak to someone or are you still having trouble with this?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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