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2 Factor Authentication Question

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kltx3h
Level 1: Joiner
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on ‎11-10-2021 19:16

on ‎11-10-2021 19:16

Hello, I am a current O2 pay as you go customer and currently looking into moving into a pay monthly contract. My question is, does My O2 offer 2 factor authentication for both pay as you go and pay monthly customers when logging into My O2 account? I cannot seem to find a way to do it on my pay as you go My O2 account. If I did move to a pay monthly contract, I would prefer 2FA when logging into My O2.
Many thanks in advance.

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MI5
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on ‎11-10-2021 21:14

on ‎11-10-2021 21:14

@kltx3h 

It's not an option currently offered as far as I am aware.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎11-10-2021 21:14

on ‎11-10-2021 21:14

@kltx3h 

It's not an option currently offered as far as I am aware.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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kltx3h
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In response to MI5
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on ‎12-10-2021 12:16

on ‎12-10-2021 12:16

Thank you @MI5 for taking the time to reply.

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MI5
Level 94: Supreme
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on ‎12-10-2021 13:22

on ‎12-10-2021 13:22

You're welcome mate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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