£15 Big bundle not working

[TylerBrady02]

I bought a £15 bundle yesterday and it never worked

[jonsie]

Was the bundle due to be renewed @TylerBrady02 

It won't change until the anniversary date

The £15 will be taken to give you allowances

[O2Karl]

Hi @TylerBrady02 

To find out what happend and why the big bundle did not work you would need to call our Pay & Go customer service number from your phone 4445. They will then look in to see what has happend. 

[TylerBrady02]

Customer service doesn’t work they never answer

[madasaf1sh]

@Tyler

Customer Services hours are currently reduced, current opening times, can be found here:

https://www.o2.co.uk/contactus