02 open

[Francine]

I have been unable to get my 02 open discount because my work email is not recognised and my pay slip dies not contain my national insurance number

[madasaf1sh · Accepted solution]

@Francine 

You need to speak to your employer in that case, and its usually either HR or the Rewards team, as o2 only accept emails from domains they have been told by your employer (we have to update o2 every time we add a new corporate domain).. 

There is not lot o2 will do in this case... 

[Orla50]

did you ever get this sorted i have the same problem??

[Oxonian]

@Orla50 

If you are addressing that question to @Francine, you need to tag her thus ! 👍 

[madasaf1sh]

@Orla50 

Same thing, speak to your employer as they give o2 the details to accept with regards to email addresses, we have just updated ours at work to cover some new domains as people said the same thing..