Solved: 02 extra offers

Extraoffers · ‎16-12-2020

I'm trying to get the disney+ £2 off your bill deal however it says we can't show you this deal right now, however it can show me the rest of the extras and offers fine. Why is this or what can I do if anything?
Thanks

MI5 · ‎16-12-2020

@Extraoffers

It's a known issue with extras currently.

I'll ask @O2Lisa to help you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎16-12-2020

@Extraoffers

It's a known issue with extras currently.

I'll ask @O2Lisa to help you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2Lisa · ‎16-12-2020

Thanks for the tag @MI5

I'll message you privately @Extraoffers and get this sorted for you

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks

Cleoriff · ‎16-12-2020

This is never ending @O2Lisa . People are desperate for this pre- Christmas!

Veritas Numquam Perit

MI5 · ‎16-12-2020

Thanks again @O2Lisa

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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