Solved: 02 app

SJDonkin · ‎21-11-2023

All my payment are being rejected when I'm using my debit and credit card

Enlli · ‎21-11-2023

Lots of complaints about this

Can you use https://accounts.o2.co.uk/signin?

If not contact Payment Management

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Or Message them

Facebook (https://o2uk.co/O2CFB)

X (Twitter) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,

they should be able to help you

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Enlli · ‎21-11-2023

Lots of complaints about this

Can you use https://accounts.o2.co.uk/signin?

If not contact Payment Management

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Or Message them

Facebook (https://o2uk.co/O2CFB)

X (Twitter) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,

they should be able to help you

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎21-11-2023

@SJDonkin

If you set up a direct debit you can avoid future issues.

Guide: How to Pay Your Bill (Airtime & Device Plans)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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