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02 app error message

s_kingdom
Level 2: Apprentice
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I am unable to access My02 app as when I log in I get a Code 4 error message.  I was wondering if anyone else is having problems like this.

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jonsie
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Message 21 of 26
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Toby
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Thanks jonsie!
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Message 22 of 26
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Cleoriff
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@Toby wrote:

Does 'just' mean its working but slowly Cleo, or are certain pages/features not working?

 

FYI guys, the team is aware of the problem and are working on it as we speak.

 

Cheers


Hi Toby...

For clarification I meant it had just come back on. Briefly I could sign in and check my bill. Now I am just getting the page display and am unable to access my bill....

So...it has been down...up...and only halfway up now Confused

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Message 23 of 26
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Anonymous
Not applicable

Hey guys,

 

We’re aware some customers are unable to access MyO2. Our online team are looking into this as we speak and plan to get it fixed as soon as possible. Sorry for any inconvenience caused

 

Brad

Message 24 of 26
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jonsie
Level 94: Supreme
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Cleoriff
Level 94: Supreme
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@jonsie wrote:

At least people can get on the forum now tongue


YES...including me, who made the mistake of logging out when I popped to the shops and closed my PC downSmiley Mad

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Message 26 of 26
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