Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Hi. I have been an o2 customer since before the link up with Vergin Media. While I am perfectly happy with o2, I am not so happy with VM, and am thinking if leaving them when my contract expires. The question I have, is will I still be allowed to sta...
My local mast in Ruskington NG34 is shown as faulty and has been for over a week. There is no way to report this. Can anybody report this to O2 to get it fixed as I have no indoor or outdoor service.
I was just wondering I have this number (7802000332) on my bill 3 times now, all calls last 4 seconds. I have goggle'd it, and there is another question on this number, but am wondering what it actually is because I know I havent called it, well unti...
After having serious problems with EE, Three and Lyca Mobile, I just wanted to say that I never have this ridiculous headache with O2. All I wanted was a second line with another network just as a back up whilst a family member isn’t well so they can...
I have an O2 5G SIM in my router. About a day or so ago I was getting the following message from Outlook when connecting to a number of different email servers: "Task ’[my email account] - Receiving’ reported error (0x800CCC1A) : ’Your server does no...
Iam on a sim contract and never overspent.ive had texts and emails from o2 saying I'm overspent by £150 I've not made any international calls or premium numbers no one else has used my phone so I'm extremely upset as I can't find out whats happened t...
First I knew about any of this was two weeks ago when I receive a "final reminder" with the threat of court action and debt collection, for a fee that has not been paid totalling £6.I immediately called customer support, although very polite they wer...
I have switched over from EE trying to get a stronger signal and internet speeds. When the O2 SIM arrived, I check the phone's strength meter, saw 3-4 bars, and was very happy. Now that I have used it for a few days, and without being connected to th...
I just received a phone call on my mobile from a person saying that they were from 02 and that my contract was coming to an end shortly (Well it ends in December),But if i don't recognise the number i don't trust the caller,i wonder if anyone knows i...
