Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Why am I not receiving updates from customer services after logging an issue over 2 weeks ago 路 Have called back numerous times and am promised a call back yet nothing.
Just wanted to flag up the excellent service I received from Ntombizanele in setting up my Wifi calling service. She was very clear and friendly and I had the service running minutes after the call ended. Many thanks and I hope she gets the recogniti...
Moments ago I had an unusual call from someone claiming to be from O2.the man said that O2 provides a 30% discount for customers who pay their bills on time.Strange, I never heard that before?!I replied that I pay by direct debit so my bills are alwa...
If like me you have a voucher code but are unable to get it to work, here's a possible fix.. I contacted o2's customer service on 0800 9777 337 and spoke to an agent who sorted the problem out quickly.It was a VERY simple fix & I hope it helps anyone...
My post code is M9 8FS and O2 appears to be down. When I check status I get this message 'Sorry, a phone mast close to you isn't working.Our engineers have found an issue and we’ve ordered replacement parts to fix it. Until we're finished, you might ...
I have recently received a 'private message' from the O2 community manager. However, I'm having difficulty navigating to the right place where I can read and reply to my 'private message'. Can anyone help. Sorry to be a bit simplistic. But I have tri...
Hi Received a call on my mobile today saying they were from O2 and wanted to discuss changing my O2 plan...the number is 01952 780690. I immediately cancelled the call.Ive spent nearly an hour trying to get hold of someone to report this..the bot won...
Detail here, summary below: https://www.ispreview.co.uk/index.php/2023/05/vodafone-to-start-switching-off-rest-of-uk-3g-network-from-june-2023.html The Phase Out Plans for 3G Mobile➤ Three UK said they’ll be phasing out our 3G network service gradual...
After 8 months screen has failed along the crease. Screen protector has lifted. Phone has to be sent away for 10 days. Its is likely it will not be covered by warranty. It's a design fault! Also, never take it to a Samsung shop expecting a repair in ...
But you might want to remove this advert from Facebook.That price is for the standard watch 5.The pro is not £8 a month on any deal on the store.
