cancel
Showing results for 
Search instead for 
Did you mean: 

Pestering Calls from O2

Anonymous
Not applicable
How do I stop getting calls from O2? I am a pay monthly customer and had several calls before Xmas asking me to buy a tablet. I told them I wasn’t interested and during two of the calls I asked them to stop calling me. I work in Africa where it is expensive to receive a call and after several missed calls from a uk number, I decided to answer this afternoon incase it was important. It was O2 AGAIN!!! This time I’m being billed over £1 a minute by them to listen to their sales pitch! Obviously I hung up. Unbelievable.
Message 1 of 6
1,170 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

Log into your myo2 http://www.o2.co.uk/myo2 and change your contact preferences but it can take up to 30 days to be taken notice of.

 

contact.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 6
1,168 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

Log into your myo2 http://www.o2.co.uk/myo2 and change your contact preferences but it can take up to 30 days to be taken notice of.

 

contact.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
1,169 Views

Bambino
Level 84: Resplendent
  • 22943 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@MI5 wrote:

Log into your myo2 http://www.o2.co.uk/myo2 and change your contact preferences but it can take up to 30 days to be taken notice of.

@Anonymous If you don't want to wait for up to 30 days (because O2 is so customer friendly), you can also block the number. Most new phones have the facility built in, but if yours doesn't there are many apps that will do the trick.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 6
1,157 Views

Anonymous
Not applicable
Of course, why didn’t I think of that?! I have changed my preferences. Thanks mate.
Message 4 of 6
1,154 Views

Cleoriff
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@AnonymousIf you were in Africa and were receiving this type of call from O2 and were charged, then give customer services a call and ask for a refund. https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 5 of 6
1,148 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
You’re welcome 😊
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
1,145 Views