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Most of my O2 isnt functioning!!!

Anonymous
Not applicable

on ‎12-06-2013 17:04

on ‎12-06-2013 17:04

I really want to check my bill and manage my O2 product but every time I click on any link such as 'view your bill' or 'make a statement' the website fails. This is so frustrating. When will this bug be fixed and is it happening to anybody else?

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Anonymous
Not applicable

on ‎12-06-2013 17:06

on ‎12-06-2013 17:06

Seems to work ok for me which browser are you using?

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Anonymous
Not applicable
In response to Anonymous

on ‎12-06-2013 17:08

on ‎12-06-2013 17:08

Clear your history, cache, try an alternate browser
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perksie
Level 69: Guiding Light
  • 27019 Posts
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Registered:

on ‎12-06-2013 17:08

on ‎12-06-2013 17:08

Have you tried sending a blank text to 21202, or using the MyO2 app?

 

If you're still having trouble ring O2 on 202 and get them to check your online account.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
Not applicable
In response to Anonymous

on ‎12-06-2013 17:15

on ‎12-06-2013 17:15

Im using Google Chrome 27...

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Anonymous
Not applicable
In response to Anonymous

‎12-06-2013 17:16 - edited ‎12-06-2013 17:16

‎12-06-2013 17:16 - edited ‎12-06-2013 17:16

I have cleared all my history and cache and its still not working...looks like I should try another browser!

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Anonymous
Not applicable
In response to Anonymous

on ‎12-06-2013 17:17

on ‎12-06-2013 17:17

Try opera as that works for me or even safari if you have an iPad or iPhone
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Anonymous
Not applicable
In response to Anonymous

on ‎12-06-2013 17:17

on ‎12-06-2013 17:17

Im using internet explorer 10 and it works ok for me

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Anonymous
Not applicable
In response to perksie

on ‎12-06-2013 17:17

on ‎12-06-2013 17:17

I haven't tried sending a blank text yet but my phone doesn't support the O2 app. I will try sending the text slight_smile

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Anonymous
Not applicable
In response to Anonymous

on ‎12-06-2013 17:21

on ‎12-06-2013 17:21

Let us know how you get on

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