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Missold to lesser contract

Anonymous
Not applicable
Avoid o2 - missold contract from lease phone to lesser plan and not fully told can't cool off and revert back. Disgusted. Better plans available with Vodaphone and 3. Retention team rubbish and just peddled a script. Not interested in customer just any old plan will do attitude.
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MI5
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Complaint link here if you wish to complain officially http://www.o2.co.uk/how-to-complain
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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