1 ACCEPTED SOLUTION
Accepted Solutions
- 144335 Posts
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It will catch up eventually.
It automatically reads the details off your sim card when it connects to the network - sometimes it takes a while to update.
It automatically reads the details off your sim card when it connects to the network - sometimes it takes a while to update.
- 122915 Posts
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THere is nothing you can do personally to change the details. The account has to be reset by O2. You need to ring CS and speak to someone http://www.o2.co.uk/contactus
- 144335 Posts
- 634 Topics
- 27666 Solutions
It will catch up eventually.
It automatically reads the details off your sim card when it connects to the network - sometimes it takes a while to update.
It automatically reads the details off your sim card when it connects to the network - sometimes it takes a while to update.
- 93229 Posts
- 609 Topics
- 6976 Solutions
It took over a week for mine to update with the correct model and IMEI when I got the Note 4.
- 122915 Posts
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- 7469 Solutions
And yet amazingly...mine showed up in 48hrs. I must be special....
- 93229 Posts
- 609 Topics
- 6976 Solutions
@Cleoriff wrote:
And yet amazingly...mine showed up in 48hrs. I must be special....
We know.....
- 144335 Posts
- 634 Topics
- 27666 Solutions
I've had them update within hours but not always.
