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unable to process your latest bill

chris8164
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have others had a text saying O2 we were unable to process your latest bill? then asking for details. I'm treating it as a scam.

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MI5
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@chris8164 

It's a scam.

Ignore it and block the number.

Do not click any links and report the text to 7726 (free)

O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice 

How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Jules74
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Had the same today. Looks very dodgy so blocked immediately. Checked my O2 account which was fine. I forwarded the msg to O2. The txt number was: 07393 911062 for reference. (suspect that they are not operating in the UK)

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MI5
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@Jules74 wrote:

Had the same today. Looks very dodgy so blocked immediately. Checked my O2 account which was fine. I forwarded the msg to O2. The txt number was: 07393 911062 for reference. (suspect that they are not operating in the UK)


thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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