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trouble getting the right information
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on ‎26-01-2015 20:16
Is it right o2 has been bought out?
Anyone else struggle with the chat help?
Feeling down with all this
Re: trouble getting the right information
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‎26-01-2015 20:18 - edited ‎26-01-2015 20:34
They (o2) are in the process of selling out to Three, but it will take some time to complete.
Everyone (almost) struggles to get any sense out of live chat
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



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on ‎26-01-2015 20:30

Re: trouble getting the right information
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on ‎26-01-2015 20:30
Speak to o2 Customer Services -> Link http://www.o2.co.uk/contactus by phone.
If they are not helping you to a resolution then look at the http://www.o2.co.uk/how-to-complain/complain route as a last resort.
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on ‎26-01-2015 20:35
@jonsie wrote:Edit?
Brain working faster than my fingers
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



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on ‎26-01-2015 21:10
Re: trouble getting the right information
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on ‎27-01-2015 00:12
But for the chat bit, they probably don't even know about three as there based overseas, so unless they get uk news, they won't have a clue
I just had a thought, you never know, the O2 chat and three chat may even be sat in same office in India or even sat opposite over the table and there not allowed to talk to each other lol, they can wave flags and soon they can join the flags together and wave them 😜
There a thought 😉
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.