scam

[Christoph50]

scam

I received a text message yesterday stating:

O2: We are unable to process your latest bill. In order to avoid fees, update your payment information via: [mod edit: removed to ensure safety]

This took me to a very professional looking site, looking like o2. I didn't enter any information and have checked this morning that my bill payments are up-to-date.

I wonder if there are any beware notices on the 02 site anywhere?

[TallTrees]

Hello @Christoph50 

This is a very well known scam

glad you did not press any links,

and well done to report it on the o2 Community Forum

Need to take extra special care.

[Cleoriff]

Hi @Christoph50 

It’s a scam and has been reported frequently on here.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229