Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Anonymous
Posts: 0

Re: sale to Sky


@Anonymous wrote:

I seems that I must cancel 02 broadband and find a new provider....


 

But there's no rush.

Anonymous
Posts: 0

Re: sale to Sky

I was contacted by O2 Customer Service the other day regarding an email I sent about the sale to Sky. The very nice lady told me that the changeover starts in April and will be ongoing for up to 18 months although she could'nt say when my account (or anybody elses) would be transferred.

With that in mind I'll be staying with O2 Broadband until the changeover then I'm going to BT for my broadband (for better or worse I don't really know) as I have no wish to change my existing telephone line plus I have successfully avoided Sky products too Smiley Happy

I did express my concern for the O2 Customer Service staff but she did say they will be OK which is good news, as the few problems I've ever had with O2 have been dealt with in a great way.

Anonymous
Posts: 0

Re: sale to Sky


@Anonymous wrote:

I was contacted by O2 Customer Service the other day regarding an email I sent about the sale to Sky. The very nice lady told me that the changeover starts in April and will be ongoing for up to 18 months although she could'nt say when my account (or anybody elses) would be transferred.


 

With that kind of timescale it would look like Sky will let people see out their contracts before migrating them as Sky customers. With that in mind, anyone wanting to stay with O2 should probably lock themselves in for 12 months (and get a free year of broadband!).

Posts: 27,019
Topics: 247
Registered: ‎29-07-2008

Re: sale to Sky

[ Edited ]


ordinarychap -

 



Stop spamming the forum, you are repeating yourself and what you are posting is wrong.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Anonymous
Posts: 0

Re: sale to Sky

I have just seen the latest offer from sky for broadband and while they provide McAfee protection, it is only free for the first six months! After this, the charge is £3 p.m., and I can't see sky giving o2 transferees the service for nothing while charging their direct customers for McAfee. Also, as sky will probably not continue giving £5 discount to o2 mobile users, the cost of broadband will go up by at least £8 p.m., (not including any increased charges for broadband which sky will impose). I will be yet another looking for a different broadband provider.

 

 

 

Anonymous
Posts: 0

Re: sale to Sky

Deluge I've had a quick look on the internet and EE have a similar mobile and broadband deal as O2. They will buy you out of the contract for up to £100 of fees. I may well go with them after O2 say we can leave after the O2/Sky deal
Anonymous
Posts: 0

Re: sale to Sky

[ Edited ]

Seems to be some conflictng reports here. 

I am with both sky and O2 as a customer and have to say there is nothing between them both have been fantastic

So I just had a look online at the costs for unlimited Broadband and Phone packages for standard customers. (This does not include promotional deals for new customers)

Sky £24.50 a month includes free weekend calls as standard. £5 extra for Unlimited calls.

 

PlusNet £23.98 includes evening and weekend calls (evening after 7pm) £4 extra for unlimited.


BT is £31 includes weekend calls. £5.15 extra for unlimited calls.

Virgin £29.49 includes weekend calls. (could not find out for unlimited calls.)

O2 £34 (includes £5 mobile phone discount) Evening and weekend calls. Unlimited calls is £3.50 extra.

Now this is just a like for like comparison of standard rates that are currently published on all there websites. 

Now all these companies do new customer deals plus sky/Virgin and BT do offer further discounts upon taking out a TV deal as well. 

Make of it what you will, sorry to those that are not on Unlimited BB packages I was going to do it but Virgin and BT's Websites are seriously confusing.

Also please people be very careful of connection fees Etc as there are some trult disgusting charges going on. Plusnet charge you £5.99 to post out your router to you was one that made me chuckle.

 

Posts: 16,454
Topics: 297
Kudos: 1,856
Ideas: 6
Registered: ‎13-08-2008

Re: sale to Sky

@steersy but the router is an option with plusnet you can use any you want (adsl) fiber I think you have to take there one

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous
Posts: 0

Re: sale to Sky

The deal i have with o2 is for broadband only (linked to a pay & go mobile account) for which I pay just £9.50 pm.

The charge is £14.50 pm reduced by £5.00 pm providing I top up my o2 pay & go mobile with at least £10 per quarter. Annual cost is £114.00 (broadband) plus £40.00 (mobile which I would pay anyway) a total of £154.00 p.a. I do not pay any TV fees, getting. by on freeview only.

After the sky deal goes through I believe my broadband costs will go up considerably to pay for a more refined connection which i do not necessarily want.

Anonymous
Posts: 0

Re: sale to Sky

Too much disinformation apearing on this thread and other threads with why SKY is a great service.

Sorry O2 but I will be voting with my feet, only 2 months remaining with contract then it's goodbye.

I feel we have being sold out to a terrible company with a terrible reputation.

 

For years I have recommended O2 as a great service provider within my computer repair business. Within our business we have a love /hate board for all our customers to see, O2 is in the love section Sky is within the hate along with Talk Talk and other poor companies.

 

We all need to make it perfectly clear, we don't want SKY, we have no confidence with SKY, we are all willing to dump SKY.