on 06-12-2018 16:56
i have just contacted customer services and this is what they have told me:
We're unable to help with compensation at the moment. So I'm requesting you to contact us back once the services are restored.
We'd be able to discuss about the compensation then.
06-12-2018 17:00 - edited 06-12-2018 17:01
06-12-2018 17:00 - edited 06-12-2018 17:01
@b4u2 wrote:i have just contacted customer services and this is what they have told me:
We're unable to help with compensation at the moment. So I'm requesting you to contact us back once the services are restored.
We'd be able to discuss about the compensation then.
Ooo Deja Vu
No point in compensating you for 12 hours worth it's off for 24..
on 06-12-2018 17:03
on 06-12-2018 17:03
I've read this around six times now and it's something we could have saved you the bother of live chat. I use the term 'live' quite loosely.
on 06-12-2018 17:14
on 06-12-2018 17:14
Thanks for reporting issues with the network today. We have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback.
Thanks,
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