pay monthly contract

[Anonymous]

Oh I am so fed up with 02 at moment got a text saying my bill is overdue £135 thing is they never take the bill on on date they say ,they have set me up with wrong contract  told them time & time again im still getting overpriced bill iasked for itemised bills yet have not recieved one thing is when i text my balace tells ne my bill is only £30 .04  yet text from 02uk says £135 im confused im so fed up its causing big friction between me & my hubby too , plus im getting charges from bank coz 02 donot take the money when its due please advice coz im not feeling the customer satifaction oh yes i asked for the £16,99 a month deal but they got mixed up because they asked my hubby if he was interested in the £11,99 a month deal he said not at the monent & the wally woo has signed me up to that despite several calls to try explan whats gone wrong its still not sorted & not getting help from them what do i do my contract ends end of feb cant go on like this /

[MI5]

I can't make any sense out of the post or some of the responses......?

[jonsie]

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@MI5 wrote:
I can't make any sense out of the post or some of the responses......?

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Thought it was just me....

[Cleoriff]

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@jonsie wrote:

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@MI5 wrote:
I can't make any sense out of the post or some of the responses......?

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Thought it was just me....

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Believe me it took some working out when I first replied .... The more you read it though...it all becomes clear

[jonsie]

Maybe the OP will come back to clarify things.

[Cleoriff]

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@jonsie wrote:

Maybe the OP will come back to clarify things.

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I hope so....though I am not so sure....However her contract is up in February so all needs to be sorted before then