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Level 1: Joiner
Posts: 5
Registered: ‎13-01-2019

o2 the most expensive operator do not buy it!!!

do not buy anything from them and check your bill and plan .. its 100 percent the most expensive operator not telling the truth to the customers i just had an horible experience with my upgrade. i was with them for 5 years and after 5 years my deal for another 24months was 320 pounds more expensive like in carphone warehouse.. also their cap on the data call and messages doesnt work they always overcharged me i just check that today .. i paid them lots of money for bad service.. no offers.. overcharging and 70percent not data working in the bristol city center ... dont buy anything from them .. hope they will not delete this as thats real experience with them also they asking for 1279pounds for iphone11pro check the Apple website as they sell the same iphone 11 pro 256gb for 1199 pounds and that original website .. the cheapest phones are on carphone warehouse ... best deals ... after 5 years with o2 im very disapointed ... they lie cheat and want only your money .. i still waiting for my refund of 160 pounds for upfront which i paid ....

Posts: 112,390
Topics: 565
Registered: ‎04-04-2012

Re: o2 the most expensive operator do not buy it!!!

It's a free country.
Choose whichever network you prefer.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 95,754
Topics: 756
Registered: ‎14-01-2013

Re: o2 the most expensive operator do not buy it!!!

I'm perfectly happy with them, so it's all a matter of choice really.

*The Game Is On*

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Posts: 82,739
Topics: 576
Registered: ‎04-01-2009

Re: o2 the most expensive operator do not buy it!!!

Never had a problem with O2 myself and the title of the thread obviously misleading.

Level 1: Joiner
Posts: 1
Registered: ‎19-04-2014

Re: o2 the most expensive operator do not buy it!!!

They also overcharge me and lied to me when i recently upgraded! They will cut you off for owing 2p! *bleep*
Level 1: Joiner
Posts: 5
Registered: ‎13-01-2019

Re: o2 the most expensive operator do not buy it!!!

you working for them... please check trust pilot reviews is says all about o2 no more to say 4.500 thousand unhappy ppl what are u talking about man
Posts: 95,754
Topics: 756
Registered: ‎14-01-2013

Re: o2 the most expensive operator do not buy it!!!

None of us on this thread work for O2. We are customers like yourself @Zac11 

Not interested in Trust Pilot reviews. I go on my own experience thanks.

*The Game Is On*

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Level 48: Jubilant         
Posts: 6,510
Registered: ‎26-03-2014

Re: o2 the most expensive operator do not buy it!!!

out of interest, how did they overcharge and lie to you @zee3?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Level 3: Thinker
Posts: 31
Registered: ‎18-09-2013

Re: o2 the most expensive operator do not buy it!!!

If you think O2 is expensive, take a look at EE
Level 38: Lively
Posts: 2,038
Registered: ‎04-04-2012

Re: o2 the most expensive operator do not buy it!!!

exactly @G4Grandad not just EE but Vodafone..

I have never had a problem with o2, they may be a bit more expensive but i never base my decision on cost alone. I base it on Service, Coverage as well.

@zee3 it would be good for you to come back and answer @gmarkj 's question, as we might be able to help

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

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We are all customers and dont have access to any o2 accounts