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Level 4: Observant
Posts: 157
Registered: ‎17-08-2015

o2 network still not inproved in my area

they have been doing work on the mast in my area but the signal isent inproved but o2 dont tell you what they are doing like vodafone do there back on the sataday to do more work on the mast 😐
Anonymous
Posts: 0

Re: o2 network still not inproved in my area

There is on o2 app think it's called my signal or my network and you can report the fault through that
Posts: 99,130
Topics: 765
Registered: ‎14-01-2013

Re: o2 network still not inproved in my area

Hi @paddyguy O2 never give timescales. There  could be a number of reasons why they cant fix masts quikly. Access to land etc. You could download the My Network app and report it https://www.o2.co.uk/apps/my-network

Ot contact customer services to complain if it goes on for a long period of time https://www.o2.co.uk/how-to-complain

*The Game Is On*

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Level 4: Observant
Posts: 157
Registered: ‎17-08-2015

Re: o2 network still not inproved in my area

ive got the my network app on my phone and it says our network in this area is working fine but my signal is up and down all the time
Posts: 115,753
Topics: 571
Registered: ‎04-04-2012

Re: o2 network still not inproved in my area

That may well be as good as it gets unless there are any upgrades planned.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 4: Observant
Posts: 157
Registered: ‎17-08-2015

Re: o2 network still not inproved in my area

they did upgrades on the mast last sataday and the signal is up and down like a yo yo one min it will be 4 then 3 then 2 bars 📶
Posts: 115,753
Topics: 571
Registered: ‎04-04-2012

Re: o2 network still not inproved in my area

At least you can use wifi calling so you should be fine for calls at home.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 4: Observant
Posts: 157
Registered: ‎17-08-2015

Re: o2 network still not inproved in my area

o2 are gunna ring me back on monday to see if its fixed as they are doing work on the mast on sataday till sunday ☺
Posts: 84,052
Topics: 580
Registered: ‎04-01-2009

Re: o2 network still not inproved in my area

[ Edited ]

Are you on Twitter?
If so then follow @Anonymous
He has all the latest info on Vodafone and O2 masts, new and upgrades. Just ask him about your postcode.

Level 4: Observant
Posts: 157
Registered: ‎17-08-2015

Re: o2 network still not inproved in my area

ok will do ☺