o2 network still not inproved in my area

[paddyguy]

they have been doing work on the mast in my area but the signal isent inproved but o2 dont tell you what they are doing like vodafone do there back on the sataday to do more work on the mast 😐

[Anonymous]

There is on o2 app think it's called my signal or my network and you can report the fault through that

[Cleoriff]

Hi @paddyguy O2 never give timescales. There  could be a number of reasons why they cant fix masts quikly. Access to land etc. You could download the My Network app and report it https://www.o2.co.uk/apps/my-network

Ot contact customer services to complain if it goes on for a long period of time https://www.o2.co.uk/how-to-complain

[paddyguy]

ive got the my network app on my phone and it says our network in this area is working fine but my signal is up and down all the time

[MI5]

That may well be as good as it gets unless there are any upgrades planned.

[paddyguy]

they did upgrades on the mast last sataday and the signal is up and down like a yo yo one min it will be 4 then 3 then 2 bars 📶

[MI5]

At least you can use wifi calling so you should be fine for calls at home.

[paddyguy]

o2 are gunna ring me back on monday to see if its fixed as they are doing work on the mast on sataday till sunday ☺

[jonsie]

Are you on Twitter?
If so then follow @Anonymous
He has all the latest info on Vodafone and O2 masts, new and upgrades. Just ask him about your postcode.

[paddyguy]

ok will do ☺