cancel
Showing results for 
Search instead for 
Did you mean: 

o2 network still not inproved in my area

paddyguy
Level 4: Observant
  • 157 Posts
  • 26 Topics
  • 0 Solutions
Registered:
they have been doing work on the mast in my area but the signal isent inproved but o2 dont tell you what they are doing like vodafone do there back on the sataday to do more work on the mast 😐
Message 1 of 10
3,376 Views
9 REPLIES 9

Anonymous
Not applicable
There is on o2 app think it's called my signal or my network and you can report the fault through that
Message 2 of 10
3,370 Views

Cleoriff
Level 94: Supreme
  • 122368 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @paddyguy O2 never give timescales. There  could be a number of reasons why they cant fix masts quikly. Access to land etc. You could download the My Network app and report it https://www.o2.co.uk/apps/my-network

Ot contact customer services to complain if it goes on for a long period of time https://www.o2.co.uk/how-to-complain

Veritas Numquam Perit

Girl in a jacket
Message 3 of 10
3,366 Views

paddyguy
Level 4: Observant
  • 157 Posts
  • 26 Topics
  • 0 Solutions
Registered:
ive got the my network app on my phone and it says our network in this area is working fine but my signal is up and down all the time
Message 4 of 10
3,360 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
That may well be as good as it gets unless there are any upgrades planned.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 10
3,357 Views

paddyguy
Level 4: Observant
  • 157 Posts
  • 26 Topics
  • 0 Solutions
Registered:
they did upgrades on the mast last sataday and the signal is up and down like a yo yo one min it will be 4 then 3 then 2 bars 📶
Message 6 of 10
3,350 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
At least you can use wifi calling so you should be fine for calls at home.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 10
3,348 Views

paddyguy
Level 4: Observant
  • 157 Posts
  • 26 Topics
  • 0 Solutions
Registered:
o2 are gunna ring me back on monday to see if its fixed as they are doing work on the mast on sataday till sunday ☺
Message 8 of 10
3,336 Views

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Are you on Twitter?
If so then follow @Anonymous
He has all the latest info on Vodafone and O2 masts, new and upgrades. Just ask him about your postcode.

Message 9 of 10
3,331 Views

paddyguy
Level 4: Observant
  • 157 Posts
  • 26 Topics
  • 0 Solutions
Registered:
ok will do ☺
Message 10 of 10
3,317 Views