no signal

[nikki0709]

can someone tell me what the point of having a mobile phone when I cannot make or receive calls indoors ! 

I have just been in hospital and need my phone to work as expected !!!!

I live in Bristol and think I should have some sort of refund for lack of service !

[Anonymous]

@nikki0709 Have you checked to see if there are any issues in the area? 

https://status.o2.co.uk

O2 May give you a goodwill gesture if they think it’s warranted. You could complain if you like but it’s in the t&c that signal isn’t 100% guaranteed 

https://www.o2.co.uk/how-to-complain

[MI5]

Check our help threads here
https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088 And here
https://community.o2.co.uk/t5/How-to-Guides/Do-you-have-poor-coverage-signal-Indoors-This-may-help-E...

[jonsie]

If you are on contract then try this app over wifi when you have no signal at home

https://www.o2.co.uk/help/apps/o2-ask

If you are P&G think about a change to a network who can give you the coverage you need and deserve.