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Anonymous
Posts: 0

new o2 home page

Am I alone in not liking the new homepage.
It always used to be very easy to go straight to your e-mail but it's a pain now.
Too many gimmicks like the stupid ducks - not enough concentration on making it user friendly.
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Posts: 27,019
Topics: 247
Registered: ‎29-07-2008

new o2 home page

It's called progress. I think they are still working on it. Everything is there it just takes a bit longer I find.
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Anonymous
Posts: 0

new o2 home page

Before: a row of nice hover and drop-down menus at the top, same sort of intuitive layout as any browser

After: where do I find a quick and easy link to for example international and roaming rates? Is it mentioned anywhere near tariffs? If I find out, I'll let you know ...

Just hope it isn't being done by the same people responsible for the decline of the O2 Ireland website ...
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Anonymous
Posts: 0

Is it just me or.....

Do any of the links from the home page work?

I am due an upgrade, but I can't upgrade online. So I thought I would browse the store to see what Handsets I like the look of, but all I get is a "File Not Found" black test on white background. I can send a free text, but I cant log into my account, browse the store, look at tarrifs or anything useful.

What is going on?
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Anonymous
Posts: 0

new o2 home page

I was as suprised as the rest of you to see the sites been 'meddled' with and don't like it much either. I had a heck of a job trying to find the forums, which O2 seemed to have conviniently pushed at the bottom of a list out of eye sight. Maybes thats to stop us complaining as much he he

aye, whats with those stupid ducks??

Na hopefully a lot more should be added

and yes, the links do work cos I've been browsing the pages you're looking for
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Anonymous
Posts: 0

new o2 home page

Nah, it's rubbish. It's not progress, it's meddling for the sake of meddling.
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Posts: 79,637
Topics: 569
Registered: ‎04-01-2009

new o2 home page

As with anything new/different you can't please everyone.Once all the teething troubles are rectified, people will get used to the new layout.Most of the links are now working ok.
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Anonymous
Posts: 0

new O2 home page

Not good at all.
The webmail page is so well hidden it takes several keystrokes to find it. even the search routine doesn't come up with a link. The 'contact us' link doesn't work either.
Why not leave the old menu on the home page.
The emphasis is totally on sales now not support
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Posts: 79,637
Topics: 569
Registered: ‎04-01-2009

new o2 home page

Like any new design o2's website is fine once you get used to it. Why don't people like change? If everything remained the same, how do you progress?
The webmail is not difficult to find, just 2 clicks!

From the home page
Click - My o2
Click - o2 webmail
Takes me straight to inbox

Take 2 minutes to explore the layout and you'll know where everyting is Smiley Happy
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Posts: 16,404
Topics: 294
Kudos: 1,847
Ideas: 6
Registered: ‎13-08-2008

new o2 home page

And you cannot browse the whole site on the iphone.

Tried to show a potential new o2 customer the tariffs yesterday it says your browser not supported come on o2 you have the iphone let your customers use the site.
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