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Level 1: Joiner
Posts: 2
Registered: ‎07-12-2018

live chat

any one having problems getting onto live chat.

 

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Anonymous
Posts: 0

Re: live chat

@paula1 Try a different browser or delete your cache 

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Level 1: Joiner
Posts: 2
Registered: ‎10-12-2018

Re: live chat

I have noted two charges for £4.160 each on 2nd and 19th November 2018 on my current O2 bill that I don't recognise. I haven't used the O2 sim for the month of November at all. Grateful if you could explain this.

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Level 1: Joiner
Posts: 2
Registered: ‎10-12-2018

Re: live chat


I have noted two charges for £4.160 each on 2nd and 19th November 2018 on my current O2 bill that I don't recognise. I haven't used the O2 sim for the month of November at all. Grateful if you could explain this.

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Level 1: Joiner
Posts: 7
Registered: ‎09-12-2018

Re: live chat

I tried to live chat with them but notting. There is no livechat
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Posts: 92,867
Topics: 751
Registered: ‎14-01-2013

Re: live chat

@Unbarred

If you can't get oto Live chat then try calling

https://www.o2.co.uk/contactus

 

*The Game Is On*

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Posts: 108,717
Topics: 561
Registered: ‎04-04-2012

Re: live chat

@Sujat 

Check for premium rate products https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 1
Registered: ‎10-12-2018

Re: live chat

Can't get onto live chat to tell them "Download and Print PDF bill" gives "Corrupt or invalid pdf File"  ERROR!

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Posts: 92,867
Topics: 751
Registered: ‎14-01-2013

Re: live chat

@Peter_P

Try another browser to access My O2. This usually works

*The Game Is On*

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Anonymous
Posts: 0

Re: live chat

@Sujat Call customer service don’t rely on live chat