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paula1
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any one having problems getting onto live chat.

 

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Anonymous
Not applicable

@paula1 Try a different browser or delete your cache 

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Sujat
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I have noted two charges for £4.160 each on 2nd and 19th November 2018 on my current O2 bill that I don't recognise. I haven't used the O2 sim for the month of November at all. Grateful if you could explain this.

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Sujat
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I have noted two charges for £4.160 each on 2nd and 19th November 2018 on my current O2 bill that I don't recognise. I haven't used the O2 sim for the month of November at all. Grateful if you could explain this.

Message 4 of 12
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Unbarred
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I tried to live chat with them but notting. There is no livechat
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Cleoriff
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@Unbarred

If you can't get oto Live chat then try calling

https://www.o2.co.uk/contactus

 

Veritas Numquam Perit

Girl in a jacket
Message 6 of 12
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MI5
Level 94: Supreme
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@Sujat 

Check for premium rate products https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Peter_P
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Can't get onto live chat to tell them "Download and Print PDF bill" gives "Corrupt or invalid pdf File"  ERROR!

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Cleoriff
Level 94: Supreme
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@Peter_P

Try another browser to access My O2. This usually works

Veritas Numquam Perit

Girl in a jacket
Message 9 of 12
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Anonymous
Not applicable

@Sujat Call customer service don’t rely on live chat 

Message 10 of 12
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