live chat

[brooke]

is anyone els having trouble contacting anyone on live chat  my phone seems to be cut off even tho th ebill has been paied and i cant contact them to sort the problem  

[Bambino]

@brooke You can call customer service for free on any phone on 0800 032 1402. Better to call than to try and use Live Chat.

[Cleoriff Level 87: Glorious]

Hi @brooke

You need to borrow a phone or use a landline

https://www.o2.co.uk/contactus

[MCD]

Yeah, you're not alone. I'm using a laptop. The webpage, "Help" is constantly trying to connect to live chat. I see it bottom left corner of the screen. I'm using Chrome. 

Not sure why it ain't working, sorry.  

[Afrojoe]

I can't seem to join either, it is constantly 'checking for an agent'.

[MI5 Level 94: Supreme]

Try a different browser or clear cache and cookies from the one you are using

[SharD]

Sigh!

I can't get in contact with O2 to unblock my phone.

Nothing happening on live chat.

I will have to borrow someone's phone to call them.