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live chat
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on 18-09-2018 13:23
is anyone els having trouble contacting anyone on live chat my phone seems to be cut off even tho th ebill has been paied and i cant contact them to sort the problem
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on 18-09-2018 13:27
Re: live chat
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on 18-09-2018 13:28
Hi @brooke
You need to borrow a phone or use a landline
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on 18-09-2018 14:01
Yeah, you're not alone. I'm using a laptop. The webpage, "Help" is constantly trying to connect to live chat. I see it bottom left corner of the screen. I'm using Chrome.
Not sure why it ain't working, sorry.
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on 18-09-2018 14:11
I can't seem to join either, it is constantly 'checking for an agent'.
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on 18-09-2018 14:17
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)


Re: live chat - Can't unblock my phone
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on 18-09-2018 14:28
Sigh!
I can't get in contact with O2 to unblock my phone.
Nothing happening on live chat.
I will have to borrow someone's phone to call them.