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is this forum a farce?

Anonymous
Not applicable
has anyone else had truthfull threads containing no bad language taken down by the clan of uber secretive moderators?
i have only written about situations that they have put me in and still as it shows o2 in a bad light they take it down.
maybe if they put as much effort into solving customers problems as they do into patrolling this forum there would be less unhappy customers, i have been waiting for some kind of response to my two customer services queries for weeks now, yet they rip my posts off within 3 hours of them going up....
Message 1 of 13
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jonsie
Level 94: Supreme
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Registered:
I have had posts deleted with no swear words. I have received private messages from the moderators when this has occurred. The purpose of this forum is to try and help others through their knowledge or experience and the role of moderators has been discussed extensively in many previous posts such as:

viewtopic.php?t=15900

Giving advice against o2's T&Cs can lead to posts being deleted but fair and constructive criticism of o2 is tolerated. Not knowing the content of your deleted posts, I am unable to comment but moderators usually try to amend/censor posts rather than delete. You may or may not know that they are appointed by o2 and have to adhere to instructions and guide lines given to them by o2.

Hope this helps a little
Message 2 of 13
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Anonymous
Not applicable
I've had posts deleted. grin grin grin

You ain't a forum member till you've been deleted. grin
Message 3 of 13
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jonsie
Level 94: Supreme
  • 93149 Posts
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Registered:
I've had posts deleted. grin grin grin
You ain't a forum member till you've been deleted. grin


Disgraceful Sir!!! grin grin
Message 4 of 13
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Anonymous
Not applicable
*turns off pm function*




grin
Message 5 of 13
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Anonymous
Not applicable
I've had posts deleted. grin grin grin
You ain't a forum member till you've been deleted. grin

Disgraceful Sir!!! grin grin


That would be sir-ette, thank you very much. wink
Message 6 of 13
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jonsie
Level 94: Supreme
  • 93149 Posts
  • 609 Topics
  • 6953 Solutions
Registered:
I've had posts deleted. grin grin grin
You ain't a forum member till you've been deleted. grin

Disgraceful Sir!!! grin grin

That would be sir-ette, thank you very much. wink


Ooops!! :robotsurprised: grin
Message 7 of 13
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Anonymous
Not applicable
respect the rules. respect the moderators.

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Message 8 of 13
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Anonymous
Not applicable
i havent put anything that is general negativity to o2, just specific experiences i have had with them, and have not used any bad language. i have also not put any personal information on. so which rules are they i have broken????
Message 9 of 13
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Anonymous
Not applicable
Do O2 staff actually monitor the forums and provide answers to peoples questions or resolve problems?
Message 10 of 13
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