Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Discussions and Feedback

Reply
Highlighted
Anonymous
Posts: 0

iPhone 6s delivery wait...

Unfortunately when I chose to upgrade my phone to iPhone 6s, it said i would have to wait up to 5 weeks. Has this sort of delay happened previous years with a new iPhone release? is it accurate? Or could I have it much sooner? I'd hate to have to wait 5 weeks but i can't say they didn't warn me.
Highlighted
Posts: 79,976
Topics: 708
Registered: ‎14-01-2013

Re: iPhone 6s delivery wait...

@Anonymous We haven't heard yet of this release having a 5 week waiting list. It will be dependent on the model you want and whether your area has received stock. Some on here today have said they have their tracking numbers from DPD. If you don't hear anything re tracking by the 25th then there is a possibility it could be delayed I suppose

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Highlighted
Posts: 13,234
Topics: 80
Registered: ‎14-01-2014

Re: iPhone 6s delivery wait...

Last year's record was 9 weeks I believe..



Highlighted
Posts: 79,976
Topics: 708
Registered: ‎14-01-2013

Re: iPhone 6s delivery wait...


@viridis wrote:
Last year's record was 9 weeks I believe..

December 14th 2014.....(if my memory serves me well...) Smiley Wink

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Highlighted
Posts: 95,454
Topics: 543
Registered: ‎04-04-2012

Re: iPhone 6s delivery wait...

All depends on the spec you have chosen and how many Apple supply.
If you want it quicker, buy it from Apple directly.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Level 1: Joiner
Posts: 4
Registered: ‎23-09-2015

Re: iPhone 6s delivery wait...

How would this work if you have paid to upgrade early from existing contract? If you waited 5 weeks and it would've been the end of your contract anyway? Surely would be due the refund?

Highlighted
Posts: 95,454
Topics: 543
Registered: ‎04-04-2012

Re: iPhone 6s delivery wait...

Are you talking about upgrading from a refresh contract?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Level 1: Joiner
Posts: 4
Registered: ‎23-09-2015

Re: iPhone 6s delivery wait...

[ Edited ]

I am yes. What does this mean?

Highlighted
Posts: 95,454
Topics: 543
Registered: ‎04-04-2012

Re: iPhone 6s delivery wait...

When you pay what's owed on a refresh contract you are only paying off the device plan, so next month you won't be charged for it and therefore nothing to refund. You will only pay for airtime next month which you will still be using.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Level 1: Joiner
Posts: 4
Registered: ‎23-09-2015

Re: iPhone 6s delivery wait...

ah that makes sense, thanks. So theoretically I would be saving money if it went to 5 weeks as I had 25% discount on the remaining?