Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Discussions and Feedback

Reply
Level 6: Acolyte
Posts: 165
Registered: ‎11-04-2012

how long does porting in take

Trying to find out how long it takes to port a number from Tesco payg to o2 payg as I have had no service on my o2 sim card since 12pm today
Level 63: Greatness Assured
Posts: 12,363
Registered: ‎31-03-2010

Re: how long does porting in take

@captainprice It can take up to 24 hours but can be quicker sometimes. Has service stopped on your Tesco sim? If you've put in the O2 sim, try turning the phone on and off every couple of hours or so.

I DO NOT WORK FOR O2

Posts: 87,573
Topics: 530
Registered: ‎04-04-2012

Re: how long does porting in take

Average time about 4 hours but rebooting phone is vital.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 6: Acolyte
Posts: 165
Registered: ‎11-04-2012

Re: how long does porting in take

Thanks for the replies still no service on my 650 tried the sim in 3 other phones just to rule out the phone in each case they all say no service,when I put their sims in my phone I get a signal so hopefully it's s duff sim going to try a o2 shop tomorrow see what they say
Posts: 87,573
Topics: 530
Registered: ‎04-04-2012

Re: how long does porting in take

It would be unusual but it could still be porting.
If it's not on by the morning it would be wise to assume a faulty sim though.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 6: Acolyte
Posts: 165
Registered: ‎11-04-2012

Re: how long does porting in take

Will update tomorrow hopefully with some good news
Posts: 87,573
Topics: 530
Registered: ‎04-04-2012

Re: how long does porting in take

Good luck.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 6: Acolyte
Posts: 165
Registered: ‎11-04-2012

Re: how long does porting in take

quick update-went into the o2 shop told him what was happening he had a look at my account done something to it there and then, hey presto the signal came on so after 2 and half years away im back with o2 thanks again for the replies @MI5 and @Bambino cheers
Posts: 87,573
Topics: 530
Registered: ‎04-04-2012

Re: how long does porting in take

Good news mate - hope everything goes well for you now Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 63: Greatness Assured
Posts: 12,363
Registered: ‎31-03-2010

Re: how long does porting in take

Glad to hear we were able to help you sort it @captainpriceBouncy

I DO NOT WORK FOR O2