on 18-01-2015 07:09
I have not managed to make this data on o2 last a month. Every single month since May i've had to buy more data. I recieve my new data on the 10th of every month, today is the 18th amd yesterday i received and text saying i had used 80% of my data!!
I don't stream films of programmes or anything like that to my phone, i just yse it to occassionally look online and social networks, i work full time so hardly use my phone at work as i also have a work phone and i have wifi indoors and at all friends houses, i even connect to the wifi in my local pub so i don't understand how this is happening.
Never had this prob with iphone or t-mob!!
18-01-2015 08:35 - edited 18-01-2015 08:40
Hi @Anonymous welcome to the forum
Thats a lot of data to be using and running out of. I note you say you have recently switched from Iphones to samsung Galaxy?
Its usually problems with iphones using excessive data that we hear about...
Anyway a few things to remember...
Check in Settings >Data usage to see where the data is going.
Turn off your data when you're not using it. If possible set your phone to update apps over WiFi only, and untick any apps that update automatically, so that they're not updating in the background without you knowing.
Facebook and Youtube use a lot of data
on 18-01-2015 09:35
Only a couple of things spring to mind. Obviously check in the data settings for the biggest usage.
In facebook settings make sure auto video is switched off as that is a big data waste. My biggest user is facebook which I use a lot and Chrome for browsing.
Use wifi when possible and set apps to update over Wifi only.
Think about installing Onavo where you can also check usage and set up warnings.
I use my phone extensively throughout the day and use around 1.5GB a month but around 4GB on Wifi.
on 18-01-2015 09:58
We can't guess unfortunately, but some good general advice already given re facebook.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)