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data setting

mrwhite
Level 1: Joiner
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hi does anyone have the settings for o2? i cant text to 2020 because data seems to be down at the moment

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Anonymous
Not applicable

@mrwhite Text ACTIVE to 2020 then save

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mrwhite
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hiya text are not going through as data is down
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gmarkj
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Text and Data are not dependant - if you have any mobile signal then texts should be fine.
Would suggest turning your phone off and on. Then check you have the correct message centre number.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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viridis
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https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/td-p/1176516


@gmarkj I've also had actual phone/text issues this morning so might be related..
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gmarkj
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Ah. Thanks for the heads up @viridis!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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