customer service

[Anonymous]

if O2 think im going to hang on line for 15mins or more to obtain a "pac code" calling from another mobile they are mistaken. i think i will now change both phones to another network with new numbers.

[MI5]

It's a free call from your o2 contract mobile or max 25p if PAYG.
http://www.o2.co.uk/contactus
Live chat can also give it you for contracts.

[jonsie]

Do what works best for you. Contacting customer service seems to be very problematic these days. Between 8.00 and 8.30am is the best time to call.

[Cleoriff]

I got through to live chat at 8.15am...No wait ...no problems....

[jonsie]

8.15 Spain or UK. ....being one hour ahead and all that 

[Cleoriff]

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@jonsie wrote:

8.15 Spain or UK. ....being one hour ahead and all that 

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It was 8.15 UK time...

[jonsie]

Usually the time I use live chat here, you tend to get a UK adviser...