Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018


ive been sending text messages they sayin not sent but still gettin charged data been on not been able to use it can some one call me please
Posts: 8,300
Topics: 108
Kudos: 1,695
Registered: ‎17-03-2015

Re: credit

@katrina There is a nationwide outage. Nobody from O2 will call you 

iPhone XR 64GB
Posts: 66,046
Topics: 539
Registered: ‎04-01-2009

Re: credit

Level 4: Observant
Posts: 161
Registered: ‎04-08-2016

Re: credit

no chance. sorry
Level 1: Joiner
Posts: 5
Registered: ‎06-12-2018

Re: credit

I've had that as well been charge for data and not used any I better get it back be in o2 shop in morning
Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018

Re: credit

i have the exact same problem. i dont know who to ask and checked if the centre number is correct which it is. 

Community Manager
Posts: 4,051
Registered: ‎18-04-2018

Re: credit

Hi @katrina, and thanks for reporting issues with the network today. We have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback. 




The community team. 

Check out some of the recent discussions:
Access for You: Registration - Find out how to register for our Access for You service.
Gig tickets giveaway!! Smiley Wink Interested in any O2 Academy gig? Let us know for a chance to get free tickets!
Review of the Samsung Galaxy A50 - Read our latest device review by member Poppysmum.
Priority tickets calendar! 24-30 June - Check out which tickets are going on sale or pre-sale this week on Priority!

If you'd like to take part, why not register? Smiley Happy