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companys within 02

popman
Level 1: Joiner
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Hi i hope someone can help me . I have had a man calling me from Think-Comms who says i need to sign a new contract for my wifes phone which is 02 and do this on my laptop , i have been trying to get an answer about this problem for 3 days now and got nowhere can anybody tell me who is Think-Comms Ltd.

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MI5
Level 94: Supreme
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@popman 

Ignore them, block the number and do not agree to anything.

They are 3rd parties trying to get your business so they can get a commission from O2.

O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

If you want to upgrade or change anything, do it directly with O2 yourself.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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popman
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Thankyou very much for swift reply you would'nt beleive the trouble i have had getting an answer once again THANKYOU VERY MUCH .

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MI5
Level 94: Supreme
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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