Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Worst company ever. Really is the worst company. Had to phone o2 7 times for the promotion earrbuds and still have not got them. Lure people in with promotions then it's like getting blood out of a stone to actually receive them. Sure this is illegal...
This morning I received a call from 01262 679743 and a foreign gentleman said he was from o2 and wanted to offer me 40% off my Bill for 12 months. I replied that I would contact o2 directly and hung, then immediately blocked the number. I doubt that ...
Just arrived in USA and can confirm the new roaming speeds have been increased to 2mbps. Although some people may say this is unusable and I understand that. I have had no problem browsing social media sites and had a facetime video call with no iss...
Hi, So I have the usual spiel... O2 customer for years, great service, would never leave etc etc... Well that would be the case up until recently. Since taking out a new contract in November my service and coverage has been appauling, from missing ex...
I have a fairly new Google Pixel 7. I find the 5G on it is terrible - my heart sinks every time I see I'm connected to 5G instead of 4G. I thought it might be the handset but my part is with EE and her network coverage is many times better than mine....
Hello everyone I have joined to try and talk to any experts about trying to get a default removed from wifes credit file. She bought a phone via a 3rd party and returned it within the 14 day cooling off period. This was in 2020. We are now having iss...
has anyone experienced non receipt of the offer code after purchasing the ultra 23 phone with the package
Anyone else think O2 need to bring back merging of O2 accounts? I've just been ported over from Virgin Mobile into a brand new MyO2 account with two numbers - one for me and one for my daughter. I already had a MyO2 account which has a contract for m...
I have had my fill with Orange. I renewed my contract after they announced the relocation of call centres from India to the UKNow they have reversed the decision and are sacking the UK operatives.Do O2 have any call centres outside of the UK?Thanks i...
I think O2 system is broken. I wanted to upgrade my contract to include a device. I finilised my selection, plan and delivery information on the website and was pretty happy with the experience (though it's a bit clunky and code activation takes fore...
