Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Hi, I have 2 02 phones, 1 is sim only, 1 is contract but can only find details for the sim only. I need a copy of my contract for other. how can I find it?
Hello O2 hive… strange question but genuinely interested to know if I can sell my mobile number? Been offered a decent amount for it as it’s very memorable. Is this possible and how would I go about it?? thanks ☺️
I have just been looking at a thread in which @Png was guiding a member as to how to extract data from an old mobile 'phone that was prone to crashing. Of course, most users back-up their precious data from their handset into the cloud. However, ther...
Hello,I've been through quite a saga with this, but it has culminated in a default being added to my credit report, and I am furious about it.TLDR: Virgin transferred an unused sim to O2 after the merger, didn't notify me or get my permission, disput...
An O2 press release :- Bubl and friends enjoy the exclusive benefits, experiences and access offered to members of Priority from O2 in new campaign - Virgin Media O2https://news.virginmediao2.co.uk/bubl-and-friends-enjoy-the-exclusive-benefits-experi...
I received call today purporting to be from O2 on: 020 3026 3393 I presume this a spam call? I declined to answer it. Thanks.
Shocking service I’ve been calling since 8am …. And still no agent available
Hi I've cleared the balance of the account, my phone, yet my phone is still not working. Also, you as a company have twice now cancelled my call to you!! This is inadequate and extremely frustrating. I've been a customer of yourselves for many years ...
Basically, I just saw this and I am shocked as O2 is actually the Best for Network Coverage so whenever I advertise O2, I will still be using this
I have poor quality coverage at home and have my phone Wi-Fi boosted in order to be able to use it at all. My land line is also via Virginmedia now so when we have a power cut I have no land line and no mobile to be able to find out how long the powe...
