General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

S22 ultra...

Out of interest, who has received their preorder of the s22 ultra? If so, when did you preorder?I feel disappointed that Samsung haven't followed through with their promises of stock again, but I just wondered if anybody knew a realistic time frame o...

Resolved! Disgusted in price rises once a contract is signed

I think it is disgusting that O2 decide to raise the bills with so called inflation, we only sign on for up to 2 years and usually have crap service, but we cant then get a reduction in areas that have poor coverage, if they can't wait until customer...

5g

Wow im getting 5g long time coming where I live have it where I go to the gym it brilliant

I’m a technophobe looking to buy an iPad

I need help choosing an I pad. I don’t want the latest technology just something to watch a movie on or FaceTime my kids. Read or listen to books. Play a couple of games. Check my banking and emails.

Implications of changing a small-cell from fibre to radio backhaul link

In the last few weeks, the nearest cell to me, which like most in London is a small-cell, has changed its connection to O2's core network via fibre to radio link to another mast nearby. Since then, although full signal is still achieved over 5G, data...

Trying to place an order online and keep getting "Something went wrong" error page

I've tried making an order on the O2 website twice last week and now twice this week and every time I try to make a payment I get the message "Something went wrong". I tried calling the number that appeared on the error page today to complete the ord...

How to stop requested notifications

Hi On Monday I requested a notification about a train I needed to catch for a funeral. That train was cancelled. Notice given. But today I received another note on my phone about the same train today being cancelled. I am part- hearing but rang the t...

S22 ultra

Excited

Legit email or scam

I've received an email from o2CollectionNoReply@telefonica.com Is this a legitimate O2 email address?

VOLT - my experience

Hi all, Maybe this is better to be merged into the VOLT thread (although that is so long this message would get lost in there), but I wanted to share my experience. Been a VM customer at this address for 6 years, with the same account number and deta...