Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Just wanting to know of this is normal, or even allowed.I have with me 3 different phones, One a o2 contract phone, and two pay and go o2 phones, one of which is brand new (got today). The signal currently on the contract phone is 2 bars with 4g acti...
O2 is useless, I have been on the phone for 2 days and have spoken to 3 different people as I wanted to do a transfer of ownership and O2 messed up and transfered the wrong number now that account will be deactivated and it's someone else account so ...
26/1/23Was about to upgrade my S20+ to a S22+ 256gb taking advantage of the advertised Chromebook Promotion.Noticed in the small print that this promo expired on the 24/1/23. What if any promotions are now available with the renewal of a contract and...
I know people are going to ask. but the exclusions list for o2 open and any discounts has been updated to include all of the S23 Range I am not surprised as these handsets will be in high demand, despite the very high prices
When I entered the site I was asked if I wanted to leave feedback. Clearly not - I hadn't even started.Having found the site very difficult to navigate and not having found the simple piece of information I wanted, I decided to leave feedback. But I ...
on offer at £99 but no one available to confirm it is OK as PAYG and not stuck on a cpontract pyrchase ????
so are they just not answering the phones at all today? I've been trying since 8am!! /rant
I have Internet with a Big well known company, I still have to pay for landline which I unplugged over a year ago. I just sent long SMS, must of been long it sent as MMS, balance £0! panic I can still phone or text, I wrote on this forum before about...
In the last few months I've had very bad reception. At first no calls or texts were coming in. Now I can't have any phone calls without the phone dropping every 5 minutes. I can't even get to speak to O2 because of it. When I do they don't help. I sa...
Well, I have a strange problem this morning, which has been reported to o2 but thought I would share it hear, one of my Pay Monthly Numbers seems to be (via the Web My o2 ) thinking its a PAYG number .... Works fine(ish) in the App I can even top up ...
