Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
I have had several conversations today with customer services for them to try and resolve my network issues. The latest attempt is to send a replacement sim. They are sending one next day delivery, although I was advised that next day may take up to ...
Hello
Very poor customer service from O2 trying to activate the Apple Watch airtime plan on my phone Going round and round in circles and getting nowhere. No help. No support. Very difficult to contact/connect to people at O2 POOR. VERY POOR
Over the last 6-12m the coverage where I am has really gone down hill. I've raised it with O2 and had the following texts: 5th Dec - sorry you're having problems we;ll be in touch within 48hrs7th Dec - still working on the issue12th Dec - still worki...
hi i ordered an ipad air 2022 at 2 oclock this afternoon and it says could take 24/48 hours todo finals checks etc but didn't know if it does generally take that long and if there's anyway i can speed upprocess
Interesting article, albeit one by a company that makes its living from Cybersecurity applications: https://www.bitdefender.com/blog/hotforsecurity/how-sim-swapping-attacks-work-and-how-to-protect-yourself/Love the SIM they show in their first photo....
Hi everyone, Am I the only one with this issue? I cannot access my o2 wifi account at all, no access from data internet (O2) and no access from WiFi. Kind of it is loading for a while and then An Error Occurred.Also Wifi Extra is not working if that ...
Good morning I have an iphone SE [2022] - [5G enabled]. Early November, I got a pop-up message that said: "4G Calls Turned Off - O2 has turned off 4G calls on your account". My mobile data settings says '5G auto', which I understand is normal setting...
Hi all,Last Saturday the 17th Dec I ordered a Samsung galaxy Book2 Pro 5g which all went through ok and was given the delivery date of within a week of ordering and it continues to say delivery is within 1 week in the o2 shop website but when I spoke...
O2 need to fix their broken network ASAP, had an issue few days ago where verification messages and extremely important messages like appointment reminders and appointment bookings werent coming through and it's just happened again, the only fix O2 s...
